Los Telares, brand of Trujillo Gámez S.L. with registered office in Hermigua El Convento 38820 with contact telephone +34 922 880 781 with CIF B38036935 and registered in the Mercantile Register of San Sebastián de La Gomera, and with the email address info[arroba]lostelaresgomera[punto]com.

This Company is currently operating across the network under the following domain names:

apartamentosgomera.com – etnograficolagomera.com – lagomera.apartments – lostelaresgomera.com

The main objective of this website is to offer information and services related to tourism, accommodation and hospitality. The website also serves as a showcase for the promotion of these services, as well as a marketing and consultation tool for interested customers and users.

Los Telares may modify, update or alter the design, presentation and/or configuration of the website, as well as any of its content, at any time and without prior notice. These modifications may include changes to the general conditions and/or particular conditions necessary for the use of the website. However, any changes to the terms of use or terms relevant to users will be communicated in a clear and timely manner.

In the event of substantial changes that affect the rights or obligations of users, these changes will be communicated in advance, and we will provide the option to accept or reject the new terms. Continued use of the website after such changes implies acceptance of the updated terms.

Use of this website is subject to terms and conditions, and we recommend that users review these terms regularly to be aware of any updates or changes. In addition, any unauthorised use of the content, branding, design or any part of the website may be subject to legal action.

This website aims to minimise problems arising from technical errors. However, it is possible that some data or information contained in the pages may be subject to errors, and that the service may be temporarily interrupted or affected by technical problems. Los Telares accepts no responsibility for any errors or technical faults that may arise as a result of consulting the lostelaresgomera.com website or other external sites to which it may redirect.

If you encounter any errors or technical issues while using the website, we encourage you to contact us so we can resolve it. Los Telares may temporarily suspend services on the website without prior notice for updates, improvements, maintenance, or due to force majeure. Whenever possible, we will try to notify users before any significant suspension.

The information published on the website by Los Telares may require confirmation to ensure its accuracy. If you have doubts about any content or need to confirm the veracity of any information, you can contact Trujillo Gámez S.L. using the contact details provided on the website.

The descriptions of rates and services on this website may contain typographical or technical errors. The published rates and conditions are not binding, and Los Telares reserves the right to correct errors or make changes without prior notice. However, the rates and conditions confirmed when making an online booking are binding, as are any mandatory supplements or additional conditions detailed in the booking process.

For accurate and up-to-date information about rates, services, and terms, we invite you to contact Los Telares directly. We will always do our best to provide precise and current information, but we recommend confirming details before making important decisions or completing transactions.

All the content of the website is original work and is protected by intellectual property legislation. Trujillo Gámez S.L. reserves all rights over the content and its reproduction. This includes, without limitation, texts, graphics, images, manuals, teaching guides, and the source code of the website. It is not permitted to reproduce, transmit, distribute or modify part or all of the content, nor to reverse engineer it without prior written authorisation from Trujillo Gámez S.L.

Trujillo Gámez S.L. is the owner of the registered trademarks and logos that appear on this website. Any unauthorised use of these elements may give rise to legal action for infringement of intellectual property. The logos and trademarks of third parties that may appear on the website are the property of their respective owners and are used with due consent or under the use permitted by law.

The design of the website, including its programming, editing, compilation, and other elements necessary for its operation, is the property of Trujillo Gámez S.L. Any reproduction, exploitation, distribution, or commercialization, whether in whole or in part, requires the express written authorization of Trujillo Gámez S.L.

If users believe that their intellectual or industrial property rights have been infringed on this website, they can file a claim by sending an email to info [arroba]lostelaresgomera[punto] com. They must include details of the infringement and documentation to back the claim.

This website respects and protects intellectual property rights. If you have any questions or need permission to use any of the content, please contact us at the above email address. We will act promptly and seriously to address any concerns or claims relating to intellectual property.

For any legal matters or issues related to the Website www.lostelaresgomera.com/ or any of its dependent sites, Spanish law will apply. The competent courts for resolving all disputes arising from or related to the use of this website will be the Courts of Santa Cruz de Tenerife, or, where applicable, the Arbitration Courts to which Trujillo Gámez S.L. is subscribed at the time the dispute arises. To file complaints regarding the use of our services, you can contact us via email at: info [arroba] lostelaresgomera[punto]com

Los Telares believe firmly in the following premises:

• User privacy and data protection are inalienable human rights.
• We have the obligation to care about the people comprised in our database
• Data is a responsibility, to be collected and processed only when it is absolutely necessary.
• We do not like SPAM!
• We will never sell, rent, distribute or otherwise make public your personal information.

Our company and internal information systems, including this website, are designed to comply with the following data protection and user privacy regulations:

Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSI-CE):
This law regulates information society services and electronic commerce. In particular, its Article 22.2 establishes the use of cookies and similar technologies, requiring the user’s consent for their use.

General Data Protection Regulation (GDPR) (Regulation 2016/679):
This regulation sets out the rules for the protection of personal data and guarantees the rights of users with respect to the processing of their personal data. Our company complies with the GDPR, including the principles of transparency, consent, access, rectification, deletion, and other rights that users have under this regulation.

Although these regulations are stringent by nature, our compliance with European data protection legislation does not automatically guarantee that we also comply with the privacy laws of all countries and territories outside the European Union. If you have questions about compliance with the data protection and privacy laws of your country of residence, we invite you to contact us via the email address of our data protection officer, which can be found in this section.

We encourage you to review this page for more details about how we process and protect your personal data and your rights. You can also contact our data protection team for further information or to exercise your rights as a data subject.

Our website collects and uses personal information for the following reasons:

VI.3.1. Visitor tracking

Our website uses Google Analytics (GA) to analyse user behaviour and improve the web experience. Although GA collects information such as geographic location, device type, browser and operating system, this data is anonymous and not personally identifiable. Google also collects IP addresses, but we do not have access to this information.

In order to comply with the GDPR, we have taken the following measures:

• Google Analytics settings to anonymise IP addresses.
• Implementation of a cookie notice that allows users to accept or reject the use of tracking cookies.
• Provide clear information on the use of cookies and allow the management of preferences.

If users wish to avoid the traking by GA, they can unable cookies in their browsers. Explicit consent is essential for cookies according to the GDPR.

VI.3.2. Contact form

When users contact us through contact forms, the information collected is used exclusively to respond to the request and is not shared with third parties. We comply with the GDPR and the LOPDGDD in the following ways:

• We request only the necessary information to reply to queries.
• We inform users how their information will be used and for how long it will be stored.
• We allow users to request the deletion of their data at any time.

It is essential to obtain the informed consent of users before submitting the form and provide information on how their personal data will be stored and processed.

VI.3.3. Reservations management

To manage bookings in our accommodations, we use integrated systems such as Avirato and WooCommerce to process reservations and provide the required services. This data is used solely for these purposes and is not shared with third parties, unless necessary for the service. To comply with current regulations:

• We provide clear information about data processing and the purpose of its use.
• We provide clear information about data processing and the purpose of its use.
• We offer users the right to access, rectify, delete, and limit the use of their data in accordance with the GDPR.

Users also have the right to revoke their consent at any time and request the deletion of their personal data, in accordance with the GDPR and the LOPDGDD.

As detailed in Section 3, if you contact us for booking and service management, no information will be stored in the databases of our websites, but rather on the servers of the external providers mentioned.

Our websites are hosted on the servers of Dinahosting S.L., a company based in Spain.

Los Telares employs several external data processors who process personal data on our behalf. These providers have been carefully selected, and all of them comply with the applicable regulations specified in Section VI.2.

Google (Privacy Policy)
Avirato (Privacy Policy)

We will notify all relevant individuals and authorities of any unauthorized data breach of this website’s database or the databases of any of our external providers within 72 hours of the breach, if it is apparent that personally identifiable data has been exposed.

The data controller for this website is Trujillo Gámez S.L., a Spanish limited company with registration number B-38036935, and its registered office is located at: El Convento 29, 38820 – Hermigua (S/C de Tenerife).

Ana Trujillo
Trujillo Gámez S.L.
Contact: +34 922 880 781
Email: info [a] lostelaresgomera [punto] com

This legal notice and our privacy and data protection policy may occasionally change in line with the development of applicable regulations or technologies. We will not explicitly notify users of these changes. Instead, we recommend checking the information on this page periodically to verify any changes made.